Holiday Inn Express Washington DC N-Silver Spring by IHG

It’s an old building but has been kept up thru a number of renovations. The rooms are clean and well equipped. The staff is what makes staying here. This hotel has TOP NOCH employees from the front desk the maid service to the breakfast staff, they were all were Outstanding.

Listen, if you're looking for a nice, quiet, and peaceful stay, you found it here. The staff is super nice and Rome was so gracious and accommodating to me after a long trip. The breakfast was amazing!! The rooms are cozy and immaculate. If I could give this hotel more stars, I most definitely would!! This will definitely be our go to spot when we're in town!!!

I just wanted to send a shout out to the amazing staff and say thanks for a great stay. I arrived right before midnight after a long drive from NY and Luther helped me at the front desk. No reservation as I didn't know if I'd make it all the way there or have to stop at a rest stop along the way since I was worn out. I was here in April with family as this hotel is pretty close to where I have business dealings when in the area...had a great experience then as well and that's why I found my way back. You guys are like my Toyota-- affordable and always dependable-- and all the employees are consistently helpful and a pleasure. If you want a decent , affordable spot with a small, comfy room, a good full breakfast, and proximity to MD/DC, this is it. To me, folks complaining about this hotel have unrealistic expectations for a sub-$100/night stay. If you're looking for fancy and want Lexus/Mercedes/Bentley level amenities (vs. Toyota Corolla or Camry) then you shouldn't be coming to the Holiday Inn anyway-- hit off the Waldorf, Ritz-Carlton, or St. Regis. Special shout out to the security guard who I remembered from the last time and he had the same helpful attitude (I can't remember your name, boss-- sorry). And Afsaw, Elise, Gregoria, and all the rest of the crew-- especially the breakfast lady who came out of the back to ask me if I wanted anything else from the breakfast area before she shut it down since my back was to it and I was still eating. THAT'S customer service right there! ;-) I'll be back!

I was pleasantly surprised when it came to the location. I assumed it would be hard to get in and out but it was not. I parked in the parking garage and when I did leave I had no issues. The staff was very friendly. My key wasn't working initially but someone came right up and fixed that issue for me. The location was perfect for where I was going and according to Google there were walkable places to eat. The rooms were very clean, the price was very reasonable, and the beds were comfortable. I would definitely stay here again!

The staff was professional and very friendly. Location is nice for walking around Silver springs downtown. The hustle and bustle of the area keeps it very interesting. Stayed a week and a half. Rooms were decent and clean. The elevator was slow and irritating so I took the stairs most of the time. The lock system for the doors needed updating since my keys would only work sporadically. Parking was tight and you only got a spot if you were there early, but there was overflow into the public parking next door until 7am. Overall my stay was good and would stay again.

Stayed here for a few days. Had a mostly good experience. Docking a star because for some reason the front staff felt it was necessary to call me three times before 9:00 AM for check out even though it is at 11:00 AM and stood at my door at 10:15am like a door to door salesman asking me if I was aware that checkout was at 11 AM. I answered the phone but my room phone did not work. I guess the staff telling me check out time during check in, the check in time being written on my key card holder, or the time being shown on my third party booking site wasn’t enough. I really hope this is not a part of policy. Get it together.

I had such a great experience staying here that I felt like I had to share. I first stayed at this hotel in the summer of 2025, and since then I’ve come back three more times. A huge reason for that is the staff. The front desk team is outstanding. Aaron is absolutely amazing. He is incredibly helpful, attentive, and professional every time I interact with him. He goes out of his way to make sure guests feel welcomed and taken care of, and you can tell he genuinely cares about customer experience. Faith is also wonderful. She is informative, efficient, and always ready to help with anything you need. She brings positive energy to the front desk, and it really makes a difference after a long day of travel. It’s rare to find a hotel where the staff consistently makes you feel this valued as a guest. The level of friendliness and service here is exactly why I keep coming back. Highly recommend staying here if you want a comfortable stay with truly exceptional service.

Just recently stayed here at this property for one night the front desk agent I think her name was Faith she treated us with kindness and knew exactly what she was doing. She had a nice warm smile. The room was ok.